Training and Consulting
Hiring Strategy – Onboarding – Sales – Lead Generation – Customer Service – Train the Trainer
We all have questions in business.
While we don’t always have the answer, in many cases, there is an opportunity to learn how others have addressed the same or a similar issue. Sometimes the answer lies in a different industry than ours.
Is it a situation where you need an effective, documented, agreed-upon system, process, or standard operating procedure (SOP)? Perhaps you have this in place, but you need to ensure it’s executed daily, correctly, and with accountability.
Management problems often develop because the managers are inexperienced and may not have received any training on managing effectively or implementing processes decisively. These managers usually need training on how to train and develop training to do this part of their job successfully.
When management doesn’t know how to teach effectively, it is human nature for their employees to revert to the path of least resistance, which is typically the fastest, easiest, and most often the least effective way of doing things.